Moshtix

Terms and Conditions for land of plenty festival

Agreed to online during the ticket purchase process:

  1. This is an all ages event (15 + recommended).

  2. No refunds or exchanges on any ticket except as required by and/or specified by the Entertainment Industry Code of Fair Practice. Incorrect purchases are NOT guaranteed a refund and are at the discretion of the Promoter.

  3. Tickets may be reissued a maximum of two (2) times. This incurs a fee of $15.00 per ticket. Ticket reissues will close at 8:00pm on Friday November 1, 2019.

  4. Your barcoded print out ticket is your ticket to the festival, this must be presented at the gate to gain entry. Your ticket will be emailed to the email address specified during booking as a PDF attachment once your card has been successfully charged. If you are unable to print your ticket(s) or do not receive your ticket(s) please bring valid photo ID and the credit card used to purchase the ticket to the event entry gate. Moshtix staff members can then look up your booking from your details.

  5. At the point of entry, the ticket presented must match the FULL NAME specified in the booking history and you will be asked to present a current matching current Australian driver’s licence, Proof of Age card or Passport that matches this information.

  6. You must nominate ALL attendee FULL NAMES and DATE OF BIRTH and receive separate barcoded tickets for everyone, each person may then arrive separately. Each ticket will be emailed separately.

  7. If you agree to purchase tickets under these conditions, you can then purchase up to 4 tickets, multiple transactions by the same customer may be cancelled at the discretion of Moshtix/Promoter.

  8. Each ticket attracts a booking fee, which are inclusive of GST and included in the price of your ticket. We accept MasterCard, VISA and Amex.

  9. The Promoter/venue reserves the right to withdraw, reschedule or substitute artists and/or vary advertised prices, event times and inclusions without notice. The Promoter/venue reserves the right of admission.

  10. Should the event be cancelled or rescheduled, Moshtix will contact and inform customers.

  11. It is a condition of sale that tickets may not be offered for resale on 3rd party websites such as ebay, Gumtree or ViaGoGo. Tickets may not be resold or offered for resale at a premium (including online auction sites) or used for advertising, promotion or other commercial purposes. If a ticket is used in breach of these conditions, it may be cancelled without refund and the bearer of the ticket may be refused admission.

  12. The festival will take place rain or shine.

  13. Land of Plenty is a licensed all ages (15 + recommended) event. The Promoter recommends parents should consider whether the event is appropriate for their child and recommends that any children under 15 years of age who attend the event are accompanied by their parent or legal guardian.

  14. The Promoter reserves the right to refuse a ticket holder admission to the event or to evict that person from the event in any of the following circumstances: if the ticket holder fails to produce appropriate identification as proof of age; if the ticket holder refuses to make their clothes, bags, containers or other possessions available for search by the Promoter/ Security;  if the ticket holder is affected by the consumption of alcohol or drugs, if the ticket holder participates in dangerous activities including aggressive dancing, moshing, stage diving, crowd surfing and climbing, if the ticket holder does not adhere to the local licensing requirements.

  15. Entry is at own risk.

  16. The Promoter and the owner and or lessee of the venue shall not be held liable for any loss, injury or damages sustained entering or within the venue whether caused by the negligence of the Promoter or that owner or lessee or otherwise.

  17. Small still cameras and mobile phones are permitted for personal use only. Professional still cameras (such as an SLR), professional video cameras (including go-pros), sound recording equipment and professional lighting and tripod set ups are not permitted at Land of Plenty without written authority from the Promoters. Please respect the privacy of all other patrons, artists and service providers at Land of Plenty when using your camera or mobile phone.

  18. Large backpacks, bottles, cans, food, weapons, lasers, fireworks, umbrellas, prams, picnic baskets, illicit drugs and alcohol are prohibited items and will not be permitted in to the venue. All bags/containers are subject to a full search at entry to ensure the safety of patrons. Prohibited items that are confiscated will be returned at the discretion of the Promoter. Any other items can be checked at the Cloak room located outside of the festival gates.

  19. Ticket holders consent to filming and sound recording as members of the audience.

  20. No passouts will be issued.

  21. Patrons who wish to consume alcohol must have valid photo identification (Australian driver’s licence, a current state issued Proof of Age Card, passport). International driver’s licences will not be accepted. Anyone found to be supplying or buying alcohol for a minor will be evicted from the venue and will possibly face criminal charges.

  22. In the case of an emergency evacuation or situation, you must follow all official directives.

  23. Moshtix provides this service on behalf of the event Promoter/venue.

  24. All tickets and products are GST inclusive and priced in Australian dollars.


riverlinks

  • This is an all ages event (15 + recommended).

  • Ticket Refunds. No refunds or exchanges on any ticket except as required by and/or specified by the Entertainment Industry Code of Fair Practice. Incorrect purchases are NOT guaranteed a refund and are at the discretion of the Promoter.

  • Ticket exchange. Tickets may be reissued a maximum of one(1) times. This incurs a fee of $15.00 per ticket. Ticket reissues will close at 5:00pm on Friday November 1, 2019. Companion Cards and Carer Cards are accepted upon proof of entitlement.

  • Babies and Toddlers: Whilst the event is all ages - we recommend patrons 15+ attend as we are expecting a big crowd. Land of Plenty may not be a suitable for babies, toddlers or infants.

  • Please check the details of your tickets carefully when you receive them. Riverlinks cannot be held liable if you arrive at the incorrect time, date or venue and no refund can be offered in such circumstances.

  • Please read the conditions of sale carefully for each event. Tickets are sold on behalf of the organisation responsible for presenting the event and are subject to the conditions applicable to that event and/or the venue where held. Some conditions may vary from event to event.

  • Every effort will be made by Management to ensure performances begin at the advertised time. Latecomers may only be admitted at the discretion of the management and no passouts will be issued.

  • As a general policy, please assume the use of cameras or recording equipment is not permitted. Where this is varied for a production, and photography is permitted, notices will be posted to this effect.

  • The management reserves the right to refuse admission and in such event, the patron will not be entitled to any refund. Please see conditions of entry for more information.

  • Management reserve the right to vary advertised programs and to add, withdraw or substitute artists as necessary.